Appealing a Congestion Charge PCN
The Congestion Charge applies 07:00–18:00 Monday–Friday and 12:00–18:00 Saturday–Sunday and bank holidays in Central London.
Key Appeal Defences
- Unadvertised Diversions: Traffic directed into the zone by emergency services or utility road closures without opportunity to exit.
- Payment Made with Minor VRM Error: If you paid the £15 charge but mistyped one digit/letter in your registration number (e.g., '0' instead of 'O'), TfL policy requires cancellation of the penalty upon verification of the payment receipt.
- NHS / Medical Reimbursement / Exemption: Patients traveling for regular NHS hospital treatments can claim full charge reimbursement.